1. Refunds
Requests are reviewed according to the information and conditions applicable to the purchase.
2. Eligibility conditions
Eligibility may depend on the item's condition, the information provided, and the details required for the review.
- Provide your order details.
- Clearly describe the situation.
- Send the requested documents.
3. Product warranty
Where applicable, warranty requests are reviewed based on the product and the circumstances reported.
4. Situations that may not be covered
Some situations may be excluded under the purchase conditions or due to the nature of the issue reported.
5. How to request support
Contact support using the button below, or visit the link: Refund Policy, and include the information needed to locate your order.
